Exploiting ERP Systems in Enterprise Search

Enterprise resource planning (ERP) systems are the core of many companies: they contain entities which are the focus of enterprise searches [5]. In this paper, a model which exploits those entities to improve the search experience of enterprise users is proposed. Specifically, a graph knowledge base called entity graph is defined. It is used both to offer a novel data exploration experience that reflects the business processes and to improve the search accuracy contributing to the score of a search result into a weighted linear model. The applicability of the model is demonstrated by implementing an enterprise search prototype called SeNSE (Skyline eNterprise Search Engine).